DIY décor products may only be returned if they are defective, damaged on arrival or incorrectly supplied.

Furniture hire deposits remain subject to our cancellation policy.

Custom-made or personalised items cannot be returned unless defective.

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8. Intellectual Property

All website content, photographs, branding, designs, graphics, logos and marketing material remain the intellectual property of NTE4’s Inside Story and may not be copied, reproduced or used without written permission.

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9. Website Accuracy

While every effort is made to ensure information is accurate, NTE4’s Inside Story does not guarantee that all product descriptions, prices or images will always be error-free.

We reserve the right to correct any errors or omissions without prior notice.

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10. Limitation of Liability

NTE4’s Inside Story shall not be liable for any indirect, incidental or consequential damages arising from the use of this website, our services or products.

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11. Privacy

All personal information collected through this website will be processed in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

Customer information will never be sold or shared without consent unless required by law.

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12. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Republic of South Africa.